
OpEx: Minimizing operational expenditure
Strategies for reducing operational expenditure whilst maximizing operational resiliency and efficiency
Todd Hillman is senior vice president and chief customer officer for MISO, leading all aspects of the regional transmission organization’s customer and external affairs activities. Hillman and his team are responsible for delivering MISO’s commitment to a quality experience for members, stakeholders and employees. Hillman’s team also guides stakeholder affairs, corporate communications and media relations.