With the recent pandemic likely to re-write the rules around emergency preparedness and with network infrastructure at the very epicentre of the internet’s strained resource, we will learn how this major operator made sure there was enough capacity for exponential growth.

How were the operators of critical infrastructure able to secure around-the-clock runtime - remotely? How big of a role did the elasticity of cloud computing play in ‘shoring up’ the technology backbone? Which technologies and architectures helped avert disaster?