Uptime Institute collects and regularly publishes reports on what causes data centers to suffer outages. The Uptime Institute 2020 Global Data Center Survey indicates that the most serious categories of outages — those that cause a significant disruption in services — are becoming more severe and more costly. This isn’t entirely surprising: individuals and businesses alike are becoming ever more dependent on IT, and it is becoming harder to replicate or replace an IT service with a manual system. What are the key findings? And what are the key learnings? Uptime Institute Senior Consultants discuss and share their experiences  while certifying data center infrastructures that have and could continue to have direct impact on organizations’ business objectives.