Colocation provider CyrusOne will house the infrastructure and 911-dispatch center for Carrollton, Coppell, Farmers Branch and Addison, Texas.

The four communities are consolidating 911 services to form the North Texas Emergency Communications Center (NTECC) – it is expected to reduce costs and improve services in all four communities.

The 911-dispatch center will be a customized build expected to occupy approximately 12,000 sq ft in CyrusOne’s Carrollton facility – including a technology space, meeting rooms, call center workstations and reliable electrical and mechanical systems.

According to CyrusOne this marks the first time a dispatch center has chosen a colo provider for its data center and dispatch needs.

Prior to this project, dispatch centers would buy a facility and retrofit it according to their specifications.

CyrusOne’s EVP of sales Dottie Spruce said the dispatch center will operate within the Carrollton data center environment.

“The recent consolidation will allow the cities to be much more efficient, improving response times and no doubt saving lives,” Spruce said.

NTECC board president Gary Greer said consolidation will allow NTECC to combine its resources, save costs, and serve its communities more efficiently.

“The closest unit available will now be able to respond to the scene of a crime or accident, no matter the jurisdiction, saving precious time,” Greer said.

“CyrusOne offers us a facility that would have taken us years to build”.