Archived Content

The following content is from an older version of this website, and may not display correctly.

Yesterday, UK-based digital communications company EE (formally Everything Everywhere) users experienced issues accessing data and sending MMS messages due to a fault at one of EE’s data centers.

On the company’s EE Community web page – its forum for network issues and other updates – it posted yesterday that it was working hard to resolve the PDP authentication failure issue.

A spokesperson for EE said to Datacenter Dynamics: “EE has 27 million customers on its network, using an increasing amount of data. As such, we have a number of data centers. There was a minor issue in one of these data centers yesterday, which had a minimal impact on a small number of customers, as the majority of data was rerouted through another data center. This was fixed within a couple of hours.”

However, this is the second time this week that the network said it was having ‘technical issues’ with its data centers.

On Monday the company posted to its EE Community web page that its network was down with similar issues for its customers.

Earlier this year EE had a huge outage where its whole network was down for more than 12 hours.

The outage began on March 19 around 7.30pm GMT and wasn’t fully operational until around 11.30am the next day.

The network tried to lighten the mood for irate customers claiming Gremlins may be the cause of its network outage.